Visitor Services Assistant Position Description

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Quick Facts

Position Dates
  • ​October - August (10 months)
Position Type
  • Full-time, temporary
Compensation
  • $500/week living stipend
  • AmeriCorps Education Award that may be used towards tuition or qualified student loans
  • Opportunity for student loan forbearance
  • Professional development
  • Make a difference in the community
  • Be a part of a dedicated service team
  • Optional health insurance
  • Optional child care
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Photo description: The Golden Hour shines magnificently against the Myrick Park Centers’ 114 picture
Photo description: The Golden Hour shines magnificently against the Myrick Park Centers’ 114 picture

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20190523_122506
20190523_122506

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17878688293730423

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Photo description: The Golden Hour shines magnificently against the Myrick Park Centers’ 114 picture
Photo description: The Golden Hour shines magnificently against the Myrick Park Centers’ 114 picture

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Overview

The primary role of this position is commitment to successful daily operation of the Myrick Park Center (MPC).  This position will engage with the public, program participants, facility reservations, volunteers, and staff in the daily operation of MPC. This position will educate the public on local natural resources and assist the public with their visit to the Myrick Park Center, answering any potential visitor questions. This position will work with the Visitor Services Manager to remove barriers to accessing our space and services and will ensure the MPC is organized, clean, maintained, and safe.

Responsibilities

On-Site Visitor Experience

  • Welcome visitors. Engage them to meet their needs, interests or curiosity about the Center and advance the Center’s Mission

  • Promote program participation, visitor services, and volunteerism to visitors. Connect visitors to other staff members when appropriate

  • Facilitate and promote self-led activities including the Little Free Sled Library, Art Gallery viewing, self-led garden tours, and activities/game check-out

  • Assist in the coordination of Myrick Park Center’s daily operations, including the oversight and care for the MPC, 5 acres of park space, native gardens, and demonstration garden

  • Collaborate with community partners on Visitor Services initiatives and projects

  • Assist with visitor experience projects related to signage, layouts, exhibits, and displays

  • Care for live education animals and facilitate public interaction/education

  • Conduct tours and introduce new visitors to the Center

  • Purchase supplies and equipment / follow general budgetary procedures

  • Facilitate and develop tools to collect visitor feedback

  • Ensure Myrick Park Center policies and safety procedures are followed

Marketing:

  • Assist in designing and creating publicity for the Myrick Park Center

  • Assist in distribution of publicity for upcoming events, programs, and volunteer opportunities

  • Assist with website and social media to promote programs and events

Volunteer Program:

  • Engage volunteers in reception and stewardship of the building and grounds

  • Assist with recruitment, training, and evaluation of nonpaid, non-AmeriCorps volunteers

  • Assist with scheduling and supervision of volunteers

  • Make sure appropriate records of volunteer hours are kept

Capstone Project:

  • Members develop or select a project beyond the normal scope of their responsibilities to enhance their service experience and to leave a lasting contribution within their program area, the department, or the organization.

Qualifications

  • Excellent customer service skills and professional demeanor

  • Experience or interest in public relations

  • Willing to learn and implement strategies for diversity, equity and inclusion

  • At least 18 years of age

  • Passionate about environmental causes and being a part of the community surrounding environmental service

  • Willingness to learn various conservation practices or land management techniques

  • Experience with community partnership and collaboration, a plus

  • Comfortable with learning how to care for and handle live education animals including amphibians, reptiles, small mammals, birds and invertebrates, a plus

  • Dependable; able to fulfill commitment to term of service

  • Prepared to undergo a criminal background check

  • Believes in the WisCorps mission and is willing to implement WisCorps policies and procedures