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Visitor Services Assistant Position Description

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​​1 Year Position
September 5, 2023 - August 23, 2024
  • 35 hrs/wk

    • 1700 hrs = total for whole term

  • $450.98/week, paid bi-weekly 

    • ​$23,000 = total living stipend for whole term

  • $6,895 = estimate Education Award upon successful completion of service​​

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AmeriCorps

Additional Benefits

  • Learn more about the AmeriCorps Education Award mentioned above. You can use the award to repay qualified student loans and to pay current educational expenses at eligible institutions of higher education and training programs. (Award Amounts)

  • Gain professional skills and explore career options!

  • Make a difference in the community

  • Be a part of a dedicated service team

  • Opportunity for student loan forbearance

  • Employee Assistant Program includes phone/text/video call counselor service and other resources

  • Optional health insurance (1 year/1700 hr positions only)

  • You may be eligible for AmeriCorps child care public assistance

  • What is AmeriCorps? 

Overview

The primary role of this position is commitment to successful daily operation of the Myrick Park Center (MPC).  This position will engage with the public, program participants, facility reservations, volunteers, and staff in the daily operation of MPC. This position will educate the public on local natural resources and assist the public with their visit to the Myrick Park Center, answering any potential visitor questions. This position will work with the Visitor Services Manager to remove barriers to accessing our space and services and will ensure the MPC is organized, clean, maintained, and safe.

Responsibilities

On-Site Visitor Experience

  • Welcome visitors. Engage them to meet their needs, interests or curiosity about the Center and advance the Center’s Mission

  • Promote program participation, visitor services, and volunteerism to visitors. Connect visitors to other staff members when appropriate

  • Facilitate and promote self-led activities including the Little Free Sled Library, Art Gallery viewing, self-led garden tours, and activities/game check-out

  • Assist in the coordination of Myrick Park Center’s daily operations, including the oversight and care for the MPC, 5 acres of park space, native gardens, and demonstration garden

  • Collaborate with community partners on Visitor Services initiatives and projects

  • Assist with visitor experience projects related to signage, layouts, exhibits, and displays

  • Care for live education animals and facilitate public interaction/education

  • Conduct tours and introduce new visitors to the Center

  • Purchase supplies and equipment / follow general budgetary procedures

  • Facilitate and develop tools to collect visitor feedback

  • Ensure Myrick Park Center policies and safety procedures are followed

  • Assist the Visitor Services team with opening/closing the Myrick Park Center on a scheduled basis

Marketing:

  • Assist in designing and creating publicity for the Myrick Park Center

  • Assist in distribution of publicity for upcoming events, programs, and volunteer opportunities

  • Assist with website and social media to promote programs and events

Volunteer Program:

  • Engage volunteers in reception and stewardship of the building and grounds

  • Assist with recruitment, training, and evaluation of nonpaid, non-AmeriCorps volunteers

  • Assist with scheduling and supervision of volunteers

  • Make sure appropriate records of volunteer hours are kept

Capstone Project:

  • 1700 hour AmeriCorps Members will have the opportunity to develop a significant program series or select a project that will leave a lasting contribution within their program area, the department, or the organization. 

Qualifications

  • Excellent customer service skills and professional demeanor

  • Experience or interest in public relations

  • Willing to learn and implement strategies for diversity, equity and inclusion

  • At least 18 years of age

  • Passionate about environmental causes and being a part of the community surrounding environmental service

  • Willingness to learn various conservation practices or land management techniques

  • Experience with community partnership and collaboration, a plus

  • Comfortable with learning how to care for and handle live education animals including amphibians, reptiles, small mammals, birds and invertebrates, a plus

  • Dependable; able to fulfill commitment to term of service

  • Prepared to undergo a criminal background check

  • Believes in the WisCorps mission and is willing to implement WisCorps policies and procedures

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