Facility Rental Coordinator Position Description

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Application Deadline:
May 1, 2022
Position Type:
Full-time, permanent
Benefits:
Salary: $35,000- $40,000, health, dental,  401 (k), six weeks of paid time off annually, seven paid holidays, parental leave

To apply, email your cover letter, resume, and references to Amber Bydynkowski

Quick Facts

Photo description: Myrick Park Centers’ booth setup for the La Crosse Bridal Expo 2020.
Photo description: Myrick Park Centers’ booth setup for the La Crosse Bridal Expo 2020.

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This desk could be yours! Now hiring Event Staff.
This desk could be yours! Now hiring Event Staff.

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WiscorpsLogosFinal

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Photo description: Myrick Park Centers’ booth setup for the La Crosse Bridal Expo 2020.
Photo description: Myrick Park Centers’ booth setup for the La Crosse Bridal Expo 2020.

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Overview

The Facility Rental Coordinator promotes the mission and activities of the Myrick Park Center as the primary coordinator for building usage and rental. This position strives to create long-lasting, meaningful relationships with our community and neighborhood by ensuring adequate customer service from start to finish. Candidates must have excellent communication skills and be willing to work hard to ensure that each interaction at the Myrick Park Center is a success.

Responsibilities

Facility Rental

  • Facilitate all rental inquiries and meetings/building tours with potential renters

  • Coordinate all rental scheduling of the MPC using scheduling software

  • Work directly with rental clientele before, during, and after their event

  • Keep careful and accurate records of upcoming and past rentals and perform administrative functions of the facility rental program

  • Ensure all events have scheduled event staff coverage and staff events as needed

  • Organize and maintain rental related equipment (kitchen, AV, etc.)

  • Create new resources for potential renters as needed

  • Work with MPC Manager and Marketing Staff to develop annual marketing plan to increase bookings for weddings, banquets, and other event reservations.  This may include advertising, public presentations, attending conferences, and/or social media presence

  • Manage the on-call system and support on-call staff as needed or during incidents

  • Success of the facility rental program is measured by earned income for the center, customer satisfaction, and exposure of renters and their guests to further the WisCorps mission.

 

On-site Visitor Experience

  • Welcome visitors.  Engage them to meet their needs, interests or curiosity about the Center and advance the Center’s Mission

  • Train volunteer receptionists to answer questions regarding reservations; Fill in at the front desk when volunteers or other staff are not available

  • Answer the phone in a friendly, professional manner and direct calls to the appropriate person if necessary

  • Enforce visitor and building policies for children and adults

  • Keep the reception area looking neat, clean, and professional and play a large role in ensuring visitor areas are kept the same

  • Handle cash, checks, and credit cards for program payments and facility rental payments

  • Ensure risk management practices for the building and areas of oversight are trained and followed

 

Supervisor Duties

  • Work closely with one to multiple AmeriCorps Member positions

  • Oversee event staff as it pertains to reservations

 

Building support

  • Work with WisCorps staff to coordinate room scheduling for internal programs and meetings

  • Ensure on-site coverage is adequate and staff are assigned to cover business hours

  • Safeguard money; ensure revenue and petty cash is safe and secure

  • Assist around the building as a member of the MPC Team with various tasks including: light maintenance/cleaning and supply purchases

Qualifications

Experience

  • Minimum 3 years’ customer service experience

  • Experience working with events and public relations

  • Experience working with volunteers and support staff preferred

  • Computer skills; Microsoft Office and database experience preferred

 

Skills and Abilities

  • Ability to work a flexible schedule of business hours plus weekends and evenings as needed

  • Must be reliable to complete tasks independently and arrive to scheduled events (reservations, tours, etc.) on time and prepared

  • Excellent verbal and written communication skills; Aptitude for understanding when and how to provide effective communication in a professional manner

  • Highly self-motivated, organized, and detail-oriented with the ability to prioritize effectively

  • Meticulous eye for order and cleanliness and willingness to clean the facility when necessary

  • Ability to work independently and in a team setting

  • A systems thinker who looks for ways to improve processes and ensure replicability

  • Believes in the WisCorps mission and willing to implement WisCorps’ policies and procedures

 

WisCorps provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran per applicable federal, state and local laws. We are committed to assuring equal employment opportunity and equal access to services, programs, and activities for persons with disabilities. If you have a disability and need to access information in an alternative format or need it translated to another language, please contact us by phone at 608-782-2494, by email at staff@wiscorps.org or Wisconsin Relay 711.